When will my order ship out?
Your order will embark on its journey within a few days of placing it!
It's just me running the show here, so thank you kindly for your patience!
When will my order arrive?
Your goods are taking off from the mystical port of Seattle, WA, and will set sail to reach you. Once you receive the "shipped" email, expect delivery in 1-2 weeks if you're in the US, 2-3 weeks for Canada, or up to 3 months for international orders.
If it's been longer than these times and you're still waiting, just drop me an email, and we'll get sleuthing!
I didn't get an order confirmation.
Oh dear, it seems our message might have taken a detour! Check your spam folder just in case. If it's still missing, shoot me an email, and I'll help track it down!
Do you accept returns or exchanges?
Unfortunately, no. Once you've chosen your artistic artifacts they're yours to keep! So please shop wisely, as I don't do returns or exchanges. Thanks for understanding!
My package is damaged/missing.
If your package arrives a bit worse for wear, or if it's playing hide and seek, let me know via email, and we'll work out a solution. I do my best to pack things securely, but sometimes, packages have a mind of their own!
If it's been longer than expected (refer to "When will my order arrive?"), and your package seems to have vanished, drop me a line, and we'll do some detective work together.
Something is missing from my order.
Oops! Mistakes can happen. Shoot me an email, and I'll make sure the missing pieces join the party as soon as possible!